The key distinction
By Miles’ official update says new-customer quotes stopped on 26 November 2025 and renewal quotes stopped on 6 January 2026. The directory therefore archives its new-business route rather than listing it as a current place for a new customer to obtain a quote. [1]
A closure of quotes is not the same as ending every policy.
The same update says existing cover continues until the end of the policy, subject to the policy, and directs customers to their documents and app for the end date. It also provides information about claims and data. Existing customers should use that official information and their own correspondence. [1]
The important distinction is between the availability of a new quotation and obligations under an existing contract. A directory should not erase a brand as though there were no remaining customers, nor retain it in an active buying list because its explanatory pages still load.
Why older pages can mislead.
A search result can point to a historical product explanation. A working webpage proves only that the page is accessible at the time of the check. It does not establish that the linked quotation journey is operating, that a quote can be accepted or that every reader qualifies.
When researching any product, look for a dated official availability notice and a route relevant to new customers. Where sources disagree, record the conflict instead of guessing. In our directory, “buying journey unverified” is deliberately different from an official closure.
Research the model, not just a substitute name.
Begin with your expected mileage and the charging structures you want to understand. Conventional annual, limited-mileage, pay-per-mile and mileage-verified annual cover are different categories. Reading them side by side avoids treating any business mentioned after a closure notice as an equivalent replacement.
Use the directory’s factual filters to narrow a research list, then read the individual profiles and official documents. Neither our alphabetical order nor this article ranks products, predicts prices or transfers a former policy’s eligibility to another insurer. Keep the cover, excess, drivers, usage conditions and total cost visible.
Keep your own transition dates clear.
For an existing policy, note the documented end date and time, any instructions about payments or equipment, and the relevant contact details. Ask the provider directly about unclear instructions. Do not send a policy number or claims file to this directory’s correction facility.
As a practical planning exercise, create a calendar entry before the end date to check what you still need to arrange. That reminder is not insurance and does not extend cover. The aim is to make unanswered questions visible early, rather than discover them after the policy period has ended.
Questions to take away
- Have you read the official update rather than only an older product page?
- Are you researching new cover or managing an existing policy?
- Is the precise end date and time recorded?
- Have alternative routes been compared on their own terms, not assumed equivalent?
Sources & revision.
- [1]By Miles 2026 Company Update (external website)
By Miles · Source checked 14 October 2026
Official new-business and renewal-quote closure dates and existing-policy guidance.
AI-assisted research draft. No named human reviewer or publication approval is being claimed. First editorial draft added in Phase 3. Human publication approval is outstanding.
Official pages were read during research; no quote or purchase was completed. Raw source files are not archived in this package. Read the editorial policy →
Research the relevant routes.
These links are factual context, not a shortlist selected for your circumstances. Profiles retain their availability and evidence qualifications.
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